Proven Experience. Real Results.
Behind every estimate and every supplement Hiraya Group submits is a team that has already done this work at scale — inside real PA firms, on real claims, under real pressure. Here's a look at the track record our founding team brings to every contractor we work with.
$500,000+ in Recovered Claim Value
Our team has directly contributed to more than $500,000 in additional recovered value across claims — money that would have otherwise been left on the table at the carrier's first offer. That track record isn't luck. It's the result of rigorous estimating, code-backed supplementing, and negotiation discipline applied to every single claim, not just the easy ones.
Built and Trained Estimating Teams from the Ground Up
Our founders have led hiring and training programs for public adjusting (PA) firms and contractors, building out teams across operations, negotiations, and estimating from scratch. That means we don't just know how to estimate a claim — we know how to train an entire team to do it consistently, at scale, without sacrificing accuracy or turnaround time.
Managed Multinational Teams Across Five Countries
Claims work doesn't stop at a border, and neither has our experience. Our team has directly managed operations across five countries — Saint Lucia, Mexico, Colombia, the Philippines, and the United States — coordinating estimating, negotiations, and client communication across time zones, languages, and regulatory environments. That cross-border operational experience is what allows Hiraya Group to run smoothly as a remote-first partner for US contractors.
Cross-Departmental Leadership
Insurance claims don't move in a straight line — they move through departments, and every handoff is a chance for something to get missed. Our team has led and managed multiple departments within claims organizations, including:
Claims Department — case oversight and file management from first notice of loss to settlement
Operations Department — workflow, staffing, and process efficiency
Account Management Department — client relationships and communication
Estimating Department — scope accuracy and Xactimate line-item precision
That full-picture departmental experience means we understand exactly where claims typically get delayed or underpaid — and how to prevent it.
Weather-Verified Claims Support
Storm-related claims live or die on documentation, which is why our team incorporates data from multiple independent weather monitoring bodies into every applicable negotiation. Verified wind speed, hail size, and storm-path data give adjusters objective, third-party evidence that supports the scope of damage being claimed — strengthening the case instead of relying on assertion alone.
Why This Track Record Matters to You
Every contractor we work with benefits directly from this experience. When Hiraya Group builds your estimate or fights for your supplement, you're not getting a first-time estimator learning on your dime — you're getting a team that has already trained PA firms, managed multinational claims operations, and recovered hundreds of thousands of dollars in claim value using code, weather data, and negotiation discipline as standard practice.